Returns

Returns

We always recheck the order before dispatching and also enclose a checking report.

If our measurements differ from what you submitted or the garments be faulty we will replace the garment with a new one absolutely free of charge on return of the old garment for us to check, as these garments are custom made specially for you we do not provide refunds, the customer has to return the garments to our contact address at their cost.

Suits are easily alterable from most areas, we do leave certain margins for this purpose and this can be done by any tailor.

While we cut the fabric in exact specifications that you give, the garment measurements can differ a bit, this is acceptable in the specialized custom clothing industry, also keeping in mind these are hand tailored garments.

Order Support

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Coronavirus (COVID-19)

On 23 March the UK Government stepped up measures to prevent the spread of coronavirus and save lives. All retail businesses must now close. As a result we have had to close our shop and manufacturing, and many of our Cloth Merchants are also now currently closed. Any new orders will be processed as soon as we reopen, and we aim to complete orders in process as soon as we can open our premises again.